β« PRODUCT DESCRIPTION
Transform your home into a cozy sanctuary with our Wooden Incense Holder. This exquisite decoration is designed to captivate your guests and leave them in awe. Crafted from high-quality wood and adorned with charming laser-engraved designs, these incense holders add both style and protection to your furniture.
β«Β QUALITY
Our products are meticulously crafted from the finest plywood, receiving meticulous hand processing. Each piece undergoes a rigorous quality check before being carefully packed and shipped.
One Order = One tree planted π³
π± Nature is really important to us and since most of our products are made out of wood, for every product purchased a tree is planted ensuring that we give more to the earth than we take π±
π¨ CUSTOMIZIBLE
We offer color customization for our artwork. Also, there is a possibility to modify the size (increase or decrease a bit). Please contact us for more details!
NOTE: This is ready to use, no assembly required product. Natural versions are made from natural wood so color and grain might vary from item to item, making these unique. Also, these might differ a bit as pictures does not capture true essence of the installations well, so make sure to look through all the photos and customer reviews!
Processing time The time needed to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes Buyers are responsible for any custom and import taxes that may apply. We are not responsible for delays due to customs.
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Youβll also need the receipt or proof of purchase.
To start a return, you can contact us atΒ pauliusverslo@gmail.com. If your return is accepted, weβll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question atΒ pauliusverslo@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once weβve received and inspected your return, and let you know if the refund was approved or not. If approved, youβll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.